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Cancellation Policy

Peace of mind in a new age of Hockey Camps

In order to provide the Planet Hockey experience the hockey world has grown to expect, we must provide our hockey families with flexibility and peace of mind during these uncertain times.  Your skill development is guaranteed and with our Tuition Protection Plan (TPP) your money is protected too.

OUR PROMISE

In this new age of summer hockey camps, we want you to be fully comfortable with registering in advance for your Planet Hockey Camp. 

Currently Discounted!  Purchase our Tuition Protection Plan during registration.

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Confidence
We guarantee a top quality hockey camp AND with our Tuition Protection Plan, we guarantee your investment is safe.
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Health and Safety
Ensuring a safe, healthy and exceptional camp experience is our promise to all Planet Hockey families.  We will conduct your camp in compliance with any and all city, state and local guidelines and restrictions and all necessary pre-camp information will be emailed to you prior to camp.
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Camp SMART
With our flexible registration and cancellation options, you can register in advance for the Planet Hockey Camp(s) that work best into  your summer training program.  Book your camp now with complete peace of mind.
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Planet Hockey Terms and Conditions of Participation

Planet Hockey, Inc. will not assume responsibility for any injury incurred while participating in this Planet Hockey Skills Camp, both on the ice and during off ice activities. Certain risks are inherent during the participation of a hockey camp and hockey training. Nor will Planet Hockey be liable for lost or stolen items during the duration of camp. I, the undersigned for myself, my heirs and assigns, do hereby release Planet Hockey, Inc., employees, instructors, counselors and agents from any and all claims for injury, death, loss or damage I may suffer as a result of my/my child's participation in this Planet Hockey Skills Training Program. I give my permission to Planet Hockey, Inc. to use, without obligation, photographs, film footage or tape recordings, which may include my/my child's image or voice for purposes of promoting or interpreting Planet Hockey Programs.

Cell Phone & Device Policy

At Planet Hockey, our commitment is to provide the best possible on and off-ice camp experience. A key part of achieving this goal is minimizing distractions and encouraging players to be fully engaged with their teammates, coaches, and the camp experience. Since 2016, Planet Hockey has maintained a cell phone policy that promotes focus, teamwork, and meaningful interaction throughout the week.

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Campers may bring a cell phone or personal digital device to camp; however, all devices will be collected and securely stored by Planet Hockey Staff during check-in. Devices will remain in the care of Planet Hockey and will not be accessible throughout the day.

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Each day, campers will be given approximately 15–20 minutes of supervised phone time, typically during the evening, to check messages, contact family, or take care of any necessary communication. At the conclusion of the designated phone period, all devices must be returned to Planet Hockey Staff. Failure to return a device or misuse of phone privileges may result in the loss of phone privileges for the remainder of camp.

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This policy allows campers to stay connected with home while ensuring that the majority of their time is spent building friendships, developing hockey skills, and enjoying the full Planet Hockey experience without the distractions of constant phone use.

 

  • If needed campers will be allowed to call home (typically in the evening after dinner) using a staff member phone.

  • During camp, you may contact a member of the onsite Planet Hockey Director via email: contactmycamper@planethockey.com

  • Camp photos/video prior to camp, you will receive a link to view daily photos and video from camp.

 

Cancellations and Refunds​

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Cancellations and Refunds will be determined by the Tuition Protection Plan Options above.

  • TPP must be purchased at time of camp registration.

  • No refunds or credits issued for voluntary withdrawal, no shows, or the expulsion from camp.

  • No refunds or credits given for students who check-in and who do not finish camp, unless it is injury or sickness related with official medical documentation.

  • Credit Vouchers may be applied to any and all Planet Hockey Camps, Tours, Programs, Merchandise, Sportswear and Training Materials and are valid for one year from the date of issue.

  • If Planet Hockey cancels any program for any reason, cancellations and refunds will be processed under our Tuition Protection Plan Option above.

  • Unless the Tuition Protection Plan is purchased at time of registration, Planet Hockey will not provide refunds for cancellations due to acts of God, including weather related cancellations, public health emergencies, epidemics, pandemics and cancellations due to facility complications and/or closures.

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If you must cancel: Cancellations must be received via a Cancellation Request Form. Cancellation date will be determined by the date we receive your Cancellation Request Form.

 

Camper Conduct

Planet Hockey is committed to providing a safe, positive, and professional environment where every camper can learn, improve, and enjoy their camp experience. Campers are expected to follow all Planet Hockey policies and staff instructions, treat fellow campers, coaches, facility staff, and others with respect, and demonstrate good sportsmanship, teamwork, and a positive attitude both on and off the ice.

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Campers are responsible for respecting camp facilities, housing, equipment, and personal property. Personal belongings, locker rooms, common areas, and sleeping areas should be kept clean and organized, including making beds and tidying personal items each morning. Planet Hockey staff may conduct random room or cabin inspections. Campers are also expected to be on time for all scheduled activities and follow the Cell Phone & Device Policy.

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Bullying, harassment, hazing, inappropriate language, vandalism, or behavior that negatively impacts the safety or experience of others will not be tolerated. Failure to follow camp policies or staff directions may result in loss of privileges, suspension from activities, or dismissal from camp without refund, depending on the severity of the behavior.


Note - Behavior contrary to the above will be dealt with swiftly, not excluding expulsion without refund.

 

Cancellations must be received in writing via a Cancellation Request Form The date completed Cancellation Request Form is received and whether the Tuition Protection Plan was purchased, dictates the Cancellation Policy.

 

Contact Planet Hockey: camps@planethockey.com

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